Returns
The product doesn't fit you or the size you chose is incorrect?
No problem - you can do it return or exchange within 14 days from receiving the order.
If you want exchange the product for a different size, contact us by phone or email. We'll help you choose the right size and reserve it for you.
Telephone contact:
☎️ +48 510 050 269
☎️ +48 690 143 228
To return the goods, complete the form below and send it back to the store's address:
MadelineFashion
ul. Moniuszko 13/1
95-050 Konstantynów Łódzki
phone: 510 050 269
Form Goods return - download
Convenient returns with MadelineFashion.pl
Step 1
Log in to your account and go to the "My Orders" tab. Return the selected products. In the event of no account go directly to the website convenientreturns.pl and start the return process.
Step 2
Complete the return form online and in the physical version paper attach to the return washer. Select a convenient shipping method and pay for the return according to the selected option.
Step 3
You will receive all the necessary information regarding sending your parcel.
Step 4
Pack the returned products and attach them return form.
Step 5
Send the parcel according to the instructions received when registering the return on the website convenientreturns.pl.
Self return
Step 1
Log in to your account and go to the tab - "my orders". Make a return of selected products.
If you don't have an account, go to step 2.
Step 2
Pack the returned products and attach them return form.
Step 3
Secure your package while traveling.
Step 4
Send the package to the carrier of your choice at your own expense.
Step 5
Send return to:
Madelinefashion
ul. Moniuszko 13/1
95-050 Konstantynów Łódzki
510 050 269
Return address:
MadelineFashion
ul. Moniuszko 13/1
95-050 Konstantynów Łódzki
phone: 510 050 269
ATTENTION!
Merchandise returned by the Customer should be packaged appropriately to ensure no damage during transport. If any items are missing, please contact us. immediate contact but no later than within 24 hours of receiving the parcel from the courier. We do not accept parcels returned to us in the form of "„cash on delivery”. (requiring a fee from our side) For customers who have an account on the website and use MadelineFashion returns, the return shipping cost is PLN 14.99 will be deducted from the value of the returned product.